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Remote Support

What is Remote Tech Support Service?

Remote tech support is a service that connects to your computer and solves problems with product use.
An internet connection is required to use the service, and important data should be stored separately in advance.
For detailed product inquiries, you can also get help through product-related FAQs or by registering an inquiry.

Service Use Procedure

Step
01
Request remote support
Call Tech365(1611-4020) for remote support
Step
02
Input Remote Access Program
Program access and download exe file
Step
03
Input support number
Input the 6-digit code provided by the manager
Step
04
Get Remote Support
Receive remote support via screen share

Landline Inquiry Representative phone number (purchase inquiry) 02-780-7728 Tech365 (Tech Inquiry)1661-4020

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